OUR TERMS AND CONDITIONS
Data Protection and Privacy Policy
To process your order there will be some personal information such as your name, address and any other personal details provided that will be processed both by us and the relevant 3rd parties. This is only used to fulfil your order and any 3rd party authorised to process your information will do so in accordance with this policy. At any time you can request a copy of the information held on our records. If any of your details are then found to be incorrect or inaccurate you are within your rights to request the information be amended or deleted from our records.
The information we hold will only be used to fulfil your order and process the transaction or indeed any further authorised transactions by you. Members who subscribe to our website will only have their personal information used in order for us to inform you of any special offers/notifications with regards this website. At any time you can request this information to be removed from our records.
John Anthony Guitars will not provide your personal information to any 3rd Parties except in accordance with this policy as stated above. No information financial or personal will be released to any government institutions or local authorities except as required by law.
The site does use cookies to track your movement within it but you can set your browser to reject these, however this may disable certain parts of the website.
We have implemented security policies, rules and technical measures to protect the personal data that we have stored in our records from unauthorised access.
Delivery Details
We endeavour to dispatch items as quickly as possible, usually same or next day, depending on the time the order is received. If we find ourselves unable to supply the item ordered we will refund your payment straight away and inform you via email.
UK deliveries are sent via Royal Mail 1st class and are usually dispatched with 1-2 days. European deliveries are sent via Royal Mail Standard (unless the Tracked Service has been chosen) and are usually delivered within 10 working days. Worldwide deliveries are sent via International Royal Mail Tracked & Signed Service. These can take up to 14 days and in some parts of the world can take considerably longer. We will only refund on items that have not been received after 28 days.
We accept no responsibility for delays caused by weather conditions or postal service failures. You must ensure that the postal delivery address for your item is current and correct at the point of order. We accept no responsibility if this is not the case.
UK deliveries are sent via Royal Mail 1st class and are usually dispatched with 1-2 days. European deliveries are sent via Royal Mail Standard (unless the Tracked Service has been chosen) and are usually delivered within 10 working days. Worldwide deliveries are sent via International Royal Mail Tracked & Signed Service. These can take up to 14 days and in some parts of the world can take considerably longer. We will only refund on items that have not been received after 28 days.
We accept no responsibility for delays caused by weather conditions or postal service failures. You must ensure that the postal delivery address for your item is current and correct at the point of order. We accept no responsibility if this is not the case.
Refund Policy
- We offer a full refund on any items that are damaged or found to be faulty however no refund will be given until the item has been returned to us for assessment.
- Please use the 'contact us' page www.johnanthonyguitars.com/contact.html to let us know if you have a problem or concern.
- WE PRIDE OURSELVES ON OUR CUSTOMER SERVICE AND YOU WILL ALWAYS BE TREATED FAIRLY AND WITH DISCRETION.
We use Paypal or stripe to accept all electronic payments |
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Patents, Trademarks and Copyrights:
All imagery, words and content on this website remain the property of John Anthony Guitars.
JAGuitars is not affiliated nor associated with any other manufacturers. Use of trademarked names such as Fender, Gibson, Guild, Jackson, Ibanez, Charvel, EMG, ESP, Epiphone, Gretsch, Bigsby, Rickenbacker and their associated products names such as Strat, Stratocaster, Les paul, ES-335, SG, 6120, Marshall and other descriptive terms are used for comparative purposes only.
John Anthony Guitars has no affiliation with these brands, and we do not infer or imply any relationship to these companies.
Musical Rights
Music and lyrics are all written, performed and produced by John Anthony Blakey under the name of Strange Folke West.
These are subject to copyright and remain sole property of John Anthony Blakey.
All imagery, words and content on this website remain the property of John Anthony Guitars.
JAGuitars is not affiliated nor associated with any other manufacturers. Use of trademarked names such as Fender, Gibson, Guild, Jackson, Ibanez, Charvel, EMG, ESP, Epiphone, Gretsch, Bigsby, Rickenbacker and their associated products names such as Strat, Stratocaster, Les paul, ES-335, SG, 6120, Marshall and other descriptive terms are used for comparative purposes only.
John Anthony Guitars has no affiliation with these brands, and we do not infer or imply any relationship to these companies.
Musical Rights
Music and lyrics are all written, performed and produced by John Anthony Blakey under the name of Strange Folke West.
These are subject to copyright and remain sole property of John Anthony Blakey.
2013 COPYRIGHT, ALL RIGHTS RESERVED.